Introduction

At Robert B. Scott Ocularists, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you agree to the practices described in this policy.

 

Information We Collect

We may collect the following types of information:

• • • Payment Information: Credit card details and billing information.
    • Medical Information: Health records, treatment details, and any other relevant medical history.
    • Personal Information: Name, address, email, phone number, date of birth, and other contact details.
    • Website Usage Information: IP address, browser type, and pages accessed on our website.

 

 

How We Use Your Information

We use your information to:

• Provide and improve our services.
• Respond to your inquiries and requests.
• Process payments and insurance claims.
• Communicate with you regarding your treatment and follow-up care.
• Schedule and manage appointments.
• Enhance the security and usability of our website.

• •  

 

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Consent: We will share information with your consent or at your direction.
• Legal Requirements: We may disclose information if required by law or to protect our rights and property.
• Service Providers: We may share information with third parties who assist us in providing our services, such as payment processors and medical professionals.

 

Text Messages (SMS)

• When you give us your mobile phone number and agree to receive texts, Robert B. Scott Ocularists may send you text messages about your care with us, such as appointment reminders and confirmations, scheduling changes, intake forms, billing and payment requests, and feedback surveys. Message frequency varies. Message and data rates may apply.
• You can opt out at any time by replying STOP. For help, reply HELP or call us at (312) 782-3558.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never sold, rented, or shared with third parties, and the sharing described elsewhere in this policy does not apply to them. Our patient messaging service uses your number only to deliver our messages to you.

 

Data Security

We implement a variety of security measures to protect your personal information, including encryption, access controls, and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

Retention of Information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

 

Your Rights

You have the right to:

 

• • • Access your personal information.

  
  

  • • Correct or update your information.

  
  

  • • Request the deletion of your information.

  
  

  • Opt-out of receiving marketing communications.

 

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Robert B. Scott Ocularists
Email: info@ocularist.com

Phone: (312) 782-3558, 847-698-9117
Address:
111 N. Wabash Ave., Suite 1620, Chicago, IL
10510 W Cermak Rd., Westchester, IL

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date posted.

 

Effective Date

This Privacy Policy is effective as of June 30, 2024.